Privacy Policy

Effective date: August 12, 2023

Kilimo Biashara (“we,” “us,” “our”) operates kilimobiashara.co.ke and provides content, tools, and advisory services focused on modern, profitable, and sustainable farming. We respect your privacy and are committed to protecting it through clear practices, sensible safeguards, and transparent choices.

If you have any questions, please email connect@kilimobiashara.co.ke.

Scope

This policy explains what we collect, how we use and share information, your rights and choices, and how to contact us. It applies to our website, newsletters, calculators and tools, contact forms, and any other services that link to this policy.

Who We Are (Data Controller)

For the purposes of applicable data protection laws (including GDPR/UK GDPR), the data controller is:

If we appoint an EU/UK representative, we will update this page with their details.

Information We Collect

  • Information you provide
    • Contact details (name, email, organization, role)
    • Messages sent through forms or email, support requests, and any attachments
    • Newsletter sign‑ups and communication preferences
    • Comments, reviews, and other content you choose to publish (which may be public)
    • If we offer paid services: billing details necessary to complete the transaction (payments are processed by third‑party providers; we do not store full card numbers)
  • Information collected automatically
    • Log and device data (IP address, browser type/version, operating system, referring URLs, pages viewed, time spent, timestamps)
    • Approximate location derived from IP address
    • Cookie and tracking data used to remember preferences, improve performance, measure usage, prevent abuse, and, where applicable, personalize content
  • Information from partners
    • Email service, analytics, or payment providers may share limited data (e.g., delivery/open rates, transaction confirmations) so we can operate our services
    • If we use affiliate links or sponsorships, partners may report aggregated conversion data

We do not intentionally collect sensitive personal information (e.g., health, biometric, precise geolocation). Please do not submit such data to us.

How We Use Information

  • Provide and improve our site, tools, and resources
  • Send updates, newsletters, and educational content (with your consent where required)
  • Respond to inquiries and provide customer support
  • Personalize content and measure what’s useful to readers
  • Maintain security, prevent fraud, and enforce our terms
  • Comply with legal obligations and respond to lawful requests
  • Operate our business, including analytics, research, and planning

Legal Bases (EEA/UK)

Where GDPR/UK GDPR applies, we rely on:

  • Consent (e.g., newsletters, certain cookies)
  • Contract (to provide services you request)
  • Legitimate interests (to secure and improve the site, understand usage, and communicate about relevant content)
  • Legal obligation (record‑keeping, regulatory compliance)

You can withdraw consent at any time by using unsubscribe links or emailing connect@kilimobiashara.co.ke.

Cookies and Similar Technologies

We use cookies, local storage, pixels, and similar technologies to:

  • Remember preferences and improve site functionality
  • Perform analytics and measure performance
  • Enhance security and prevent abuse
  • Support features like embedded media or calculators

Your choices:

  • Browser controls: you can block or delete cookies via your browser settings.
  • Consent tools: if a cookie banner or preference center is presented, you can update choices there at any time.
  • Opt‑out signals: where supported, we will honor applicable “Do Not Sell/Share” or “Global Privacy Control” signals for California residents.

Blocking some cookies may affect site functionality.

Analytics and Third Parties

We may use analytics and service providers (for example: website hosting, email delivery, customer support tools, security services). These providers process data on our behalf under written agreements and are bound by confidentiality and data protection obligations. If we use advertising or affiliate programs, we will disclose them clearly and limit data sharing to what’s necessary for attribution and compliance.

How We Share Information

We do not sell your personal information. We share information only:

  • With service providers and contractors who help us operate the site and services
  • With your consent or at your direction
  • To comply with laws, legal process, or to protect the rights, property, or safety of our users and the public
  • In connection with a business transaction (e.g., reorganization). If ownership changes, we will notify you and your choices will remain in effect

International Data Transfers

Our site may be accessed globally. Your information may be transferred to and processed in countries outside your own (including outside the EEA/UK), where laws may be different. When we transfer personal data internationally, we use recognized safeguards such as Standard Contractual Clauses or other lawful mechanisms.

Data Retention

We keep personal data only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type; for example:

  • Contact inquiries: typically 24 months
  • Newsletter records: until you unsubscribe, plus a limited period to maintain suppression lists
  • Logs and analytics: typically 12–24 months, often in aggregated or anonymized form

When data is no longer needed, we securely delete or anonymize it.

Security

We use reasonable administrative, technical, and organizational measures to safeguard information, including encryption in transit (HTTPS), access controls, and regular backups. No method of transmission or storage is 100% secure; if a security incident affects your data, we will notify you in accordance with applicable laws.

Your Privacy Rights

Your rights depend on your location. You can exercise any applicable rights by emailing connect@kilimobiashara.co.ke with the subject line “Privacy Request.” We may ask for information to verify your identity.

  • EEA/UK residents (GDPR/UK GDPR)
    • Access, correction, deletion, restriction, and portability
    • Object to processing based on legitimate interests
    • Withdraw consent at any time (does not affect prior processing)
    • Lodge a complaint with your local supervisory authority
  • California residents (CCPA/CPRA)
    • Right to know the categories and specific pieces of personal information we collect, use, disclose, and share
    • Right to delete personal information (subject to legal exceptions)
    • Right to correct inaccurate personal information
    • Right to opt out of the sale or sharing of personal information for cross‑context behavioral advertising (we do not sell; if that changes, we will update this policy and provide a clear opt‑out)
    • Right to limit use and disclosure of sensitive personal information (we do not seek to collect sensitive data)
    • Right to non‑discrimination for exercising your rights
  • Canada (PIPEDA) and Australia (Privacy Act)
    • Access and correction rights
    • Choice to withdraw consent (where applicable)
    • Complaints can be directed to us first; you may also contact your national privacy regulator

We will respond to verified requests within the timelines required by law.

Email and Marketing

If you subscribe, we’ll send helpful content and occasional updates. You can unsubscribe at any time using the link in our emails or by contacting connect@kilimobiashara.co.ke. We may track basic metrics (opens, clicks) to understand what’s useful and improve our emails.

User‑Generated Content

Content you post publicly (e.g., comments) may be visible to others. Please do not share personal information in public areas. To request removal of your content, email us; we will accommodate reasonable requests where feasible.

Children’s Privacy

Our site is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us at connect@kilimobiashara.co.ke and we will take appropriate steps to delete it.

Third‑Party Links

Our site may link to external websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

Automated Decision‑Making

We do not use personal information for automated decision‑making that produces legal or similarly significant effects.

Do Not Track

Some browsers send “Do Not Track” signals. Because there is no common industry standard, we do not respond to DNT signals. Where legally required, we honor Global Privacy Control signals related to sale/share opt‑outs.

Changes to This Policy

We may update this policy to reflect changes in our practices, technologies, or legal requirements. We will post the revised policy with a new effective date, and, where appropriate, notify you by email or site notice. Your continued use of our services after changes take effect means you accept the updated policy.

Contact Us

Questions, requests, or concerns?
Email: connect@kilimobiashara.co.ke

We appreciate your trust and will do our best to keep your information safe, useful, and under your control